Photo by JacqueRae Hill, Special to USAToday
Southwest Airlines flight attendant JacqueRae Hill was fed up and feeling defeated by the racial unrest gripping the country before her shift began on Friday.
The 38-year-old Dallas woman, who is African American, ended the day in high spirits thanks to a 10-minute conversation sparked by a book in the seatback pocket of a passenger in row 25 on a flight to Florida.
“It changed how I was thinking and what I was thinking,” Hill said in an interview with USA TODAY. “It’s just been such a blessing to me.”
The passenger: Doug Parker, the white CEO of Southwest rival American Airlines.
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