Kyetra Bryant said she and her partner booked the flight out of Charlotte Douglas Airport on Thanksgiving Day last year but didn’t notice the charge from a self-service baggage kiosk until she looked at her bank statement.
“Over Thanksgiving Wes and I traveled to Denver from the Charlotte International Airport via American Airlines,” Bryant wrote in a since-deleted Facebook post on January 28. “We both used different cards to pay for our luggage and instead of it being noted as such, both of our bank statements read AFRICAN AMERICAN SERVICE CHARGE.”
Bryant said the couple had paid for their own tickets and checked-in luggage separately and on different debit cards.
However, in a strange twist, her partner said he also received the same unusual bank charge and accompanying statement.
Wanting an answer for the offensive charge, Bryant said she contacted American Airlines but was disappointed by their response.
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